An important part of of your brand experience is when your customer receives their package and the information that is printed on the shipping label helps inform your customers' first impressions.
Which is why it is important for our partners to be able to make it look like that package came from you by customizing your shipping label.
By default, Apliiq will customize for "Ship From" address to have your store name be printed but to use one of the Apliiq facility addresses as the "Ship From" address.
Los Angeles Factory
Your Company Name
2623 E 54th Street
Huntington Park, CA 90255
Philadelphia Factory
Your Company Name
4560 Germantown Ave
Philadelphia, PA 19144
Now, our partners can choose to change the end shipping address from the default address to be their own; however, Apliiq does not recommend doing so for several reasons. The main reason for this is simple.
What happens if a package cannot be delivered and a "Return to Sender" is processed?
All Apliiq can do is make and ship an order to your customer at the name and end shipping address they provide.
Occasionally, your customers can provide wrong, inaccurate or incomplete names and/or end shipping addresses and if that ever happens then a "Return to Sender" is processed on an order.
Well, "Return to Sender" orders can only be returned to the address they "Shipped From". So if you change the address to be your own, then the order will not be returned to Apliiq to reship. Instead it will be returned to your address and then not only will you have to pay to reship the order, but you will take time out of your schedule to do so. At least with leaving one of our addresses, you won't also have to take time out of your schedule to go to a shipping courier yourself to reship the package.
What are the Steps to change the Ship From address in my account?
To get your shipping label to accurately reflect your address, you need to fill out your address on step 3 of the
dropshipping setup page.
To Setup Your Shipping Label
Go to Apliiq.com and login.
Scroll down and modify step 3: add shipping label (optional) and press save
Add a Customized Ship From Address for your Apparel Brand when Dropshipping to Customers
Ship From address requirements
- Keep in mind, special characters i.e., " ¡ , ! ¿" are not supported in a Shipping Address.
- International Addresses cannot be used as a shipping address. To get around this, put your company name and use Apliiq's address.
- Our shipping couriers require a name or some information to be in the 'Company Name' line in the Ship From address. By default, Apliiq adds several dashes to this field to satisfy the requirement and to not have your brand name appear twice on the shipping label and packing slip. Please feel free to customize the Company Name field to your liking should the dashes not be to your liking, but the field cannot be empty unfortunately.
Default Dashes added in Company Name line on Customized Ship From Address for Print-on-Demand ApparelA special note for International Sellers
Unfortunately, shipping carriers will not allow us to ship international shipments to international addresses. Please use a US ship from address. If you don't have a US ship from address, you are welcome to use Apliiq's Los Angeles or Philadelphia address with your company name. This will allow your packages to be properly branded and ensure international shipments are still delivered.
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