How To Fulfill Unprocessed Orders
What Is An Unprocessed or Pending Order?
From time to time you may receive an email from Apliiq that one of your orders couldn't be processed. It maybe because you didn't setup a payment method in Apliiq, or because your existing payment method was declined for some reason, or because you chose to manually review all orders within your account..
Basically, it's an order that is temporarily on hold and Apliiq will not do anything with it until you choose to fulfill it.
Either way, it's simply for you to update your payment method and fulfill your unprocessed order. Here's how:
How to Fulfill An Unprocessed Order
- Login to your Apliiq account.
- Go to your orders page.
- Click on the 2nd tab, 'pending orders'.
- Click the action picklist dropdown box on the right and select the fulfill option.
When you click the fulfill button Apliiq will attempt to charge your card on file and if it's successful will place the order into production.
Once your order is processed it will be removed from your pending orders tab and will display in your orders tab.
What If You Do Not Want To Process An Unprocessed Order
If you do not want to process an order, we recommend you select the 'remove from list' option in the action picklist. This will remove the order from your pending orders list permanently so you are not distracted with the order at a future date.
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